N01: Name Error

It seems our system is having trouble verifying your name. 

To remedy this, please see our requirements below:

• Contact name must reflect the legal name as it appears on the identity document
  
  
• Contact name may have a typo or was entered out of order
  • Please make sure that the middle name and last name are in the correct provided fields.

• If you have recently changed your name, please provide legal documentation confirming your name change. 
  • Upload a marriage certificate, petition to change name/name change affidavit, or divorce decree. 
  • Documents must be in PDF file format
  • Documents must be in English
    • Documents that are not in English must be officially translated. Acceptable documents include:
      • Original document translated by a certified translator and notarized with a stamp or seal of notary and signature of notary in black or blue ink only.
      • Original document translated by a certified translation service company on letterhead (notarization not necessary).
      • The translation must be included with the original and translated document.

If you have any further questions regarding these requirements, please reach out to your Account Manager or our support team at support@primetrust.com.