PrimeX allows you to easily transfer funds between Prime Trust account holders. Follow the instructions below to learn how you can send money via PrimeX.
Request to be Added as an Authorized Counterparty
If you are sending funds to another account:
Before you can send funds to another PrimeX account, they must add you as an Authorized Counterparty. Provide the account holder with your account name and number. Then, ask them to add you as an Authorized Counterparty. You can learn how to add an Authorized Counterparty here.
If you are transferring funds between your own accounts:
Your own accounts are automatically added as an Authorized Counterparty, so you can skip this step.
Select your Account
Once you have been authorized to transfer funds to a specific account, log into your my.primetrust.com account. Select an account belonging to you that you wish to transfer the funds from. The account name will be highlighted in green.
Select "PRIME X TRANSFER"
Locate the green "PRIME X TRANSFER" button at the top of your account page, and click on it.
Confirm or Change Account
After selecting the PrimeX Transfer button, the transfer form will appear in a new pop-up window. Begin completing this form by accepting or changing the account selected. If the account listed in this section is not the account you wish to transfer funds FROM, click the blue "change" button. If this is the correct account, click the "NEXT" button.
Select the Asset/Currency
In the Asset/Currency section, select the currency you will be transferring (i.e. USD, Bitcoin, Euro, etc). In this section of the form, we are only selecting the type of asset or currency. We will select the amount being transferred later on.
Select an Account to Transfer Funds To
In this section, click on the green "SELECT ACCOUNT TO TRANSFER TO."
A window will appear with a list of accounts you are approved to transfer funds to. Your linked accounts and any outside accounts that have approved you as an Authorized Counterparty will be listed in this window. To select an account from this list, click the "Select" button to the right of the account name.
The account you select from the list will appear under the "To" category. You can change the account you are sending funds to by clicking the "change" button, or click the "Next" button to continue.
Enter the Amount You Would Like to Transfer
In this section, enter the amount of disbursable funds you would like to transfer. Click the "Next" button to move onto the next section.
Add a Reference Message
In this section, you can enter an optional memo or reference message. Think of this as the "Memo" line on a personal check. When you're done or if you prefer not to write a reference message, click the green "REVIEW TRANSFER" button.
Review and Submit
Review the amount and the account you are about to transfer the funds/assets to. When you are ready to complete the transfer, click on the green "YES, SEND xx" button.