Click the "DISBURSEMENT" button in your account
Locate the green "DISBURSEMENT" button in the top right hand corner of your account, and click on it.
A window will pop up, asking you to select an account. Click on the drop down and select the account you would like to make a withdrawal from. To prevent funds from being withdrawn from the wrong account, please review your selection before continuing.
Select the Currency of Your Asset
Select the Method and amount of Withdrawal
Click on the drop down underneath the "How Would You Like To Receive The Funds" section, scroll down, and select the option for "Wire."
Then, enter the amount you will be withdrawing underneath the "How Much Would You Like to Withdraw" section. The amount you enter must be in USD.
Enter Bank Account and Beneficiary Details
You will be prompted to provide the following information:
- Full name listed on the Bank Account*
- Account Type: Business or Personal
- Routing Number
- Bank Account Number
- Beneficiary Mailing Address*
*Please note that both the full name and mailing address provided must exactly match the name and mailing address listed on the Prime Trust Account. If the Prime Trust Account Holder information does not match the information provided in the wire request, it will not be approved.
If your Financial Institution's instructions require "Further Instruction," check the box next to "Use Further Credit Account." Then, enter the "Further Credit Account Name" and the "Further Credit Account Number" provided by your Bank in the provided fields.
Finally, at the bottom of the form, enter the Wire Reference number provided by your Bank. Please review all of the information provided before clicking the "Submit" button, as any incorrect or missing information could cause a delay in processing.
Confirm the Disbursement Via Email
After you click the "Submit" button, the original account owner will receive a confirmation email. The email will only be sent to the original email address used to create the account.
The original account owner must open the email and click on the green "CONFIRM DISBURSEMENT" button.
After clicking "CONFIRM DISBURSEMENT" in the email, a new window will pop up, and you will need to verify the disbursement by clicking on the green "CONFIRM & VERIFY" button. The disbursement will not be processed until the transaction is authorized via email.
Your wire should be processed within one business day. If your request is submitted on a Friday, please allow up until the following Monday for processing.